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FAQs

How much does shipping cost?

Shipping is already included in the price of every case — no extra charges at checkout for most countries. A small fee of €3–€6 may apply for some less common destinations.

Every order is handcrafted and goes into production within 2-3 business days. Delivery time starts after production is complete

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How long does delivery take?

Delivery times vary depending on your location. You can find the estimated delivery time for your specific area on every product page under the "Shipping & Returns" tab.

Can I return my product?

Yes, you can have a return of your money if the product is misprinted or arrives damaged. You have 14 days from the date of delivery to report the issue and initiate a return. To submit a claim, please contact our customer support with good quality photos of the damaged or misprinted item and your order number to.

bbcase.kontakt@gmail.com

How can I get in contact?

You can reach out to us in two easy ways:

  • Contact Form: Simply fill out the form on our Contact Page.
  • Direct Email: Drop us a line at: bbcase.kontakt@gmail.com

We will get back to you as soon as possible!

WORLDWIDE SHIPPING

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MADE BY BBCASE